Published on: 10/31/2023 and updated on: 05/14/2025
The Privacy Policy aims to clarify and inform, in an objective and transparent manner, you, the data subject who accesses the JUMIL website or through other interactions with us, how your personal data is processed. Our commitment to personal data protection values ethics, transparency, and respect for the fundamental rights and freedoms of data subjects. In order to facilitate the understanding of our Privacy Policy, we present a summary:
Jumil, predominantly the data controller, collects information that the user provides when registering and creating an account on our website, and/or when making a purchase or exchanging products in physical stores. Also when you interact with us at fairs and events.
Important concepts
DATA SUBJECT – any natural person whose personal data is processed by Jumil;
CUSTOMER – any natural person who purchases products or services in physical stores, the website, and the application;
CONSENT – clear and objective authorization, provided by the data subject, for the processing of their personal data for a previously stipulated purpose. After consent, revocation can be given at any time. Revocation does not cancel previously performed processing;
PERSONAL DATA – any information related to a person that identifies them or that, used in combination with other processed information, identifies an individual. Furthermore, any information through which it is possible to identify a person or contact them;
PURPOSE – what we want to achieve with the processing of personal data;
NECESSITY – the processing of personal data must be limited to the minimum necessary for the desired purpose. That is, it must be relevant, proportional, and not excessive;
PERSONAL DATA PROCESSING – personal data processing is considered to be the collection, production, reception, classification, utilization, access, reproduction, transmission, distribution, processing, archiving, storage, elimination, evaluation, or control of information, communication, transfer, dissemination, or extraction of data from natural persons.
It applies to you who interact with Jumil through different means, including this website, telesales channels, physical stores, and who in some way have your personal data processed by us.
The data collected, its use, storage, and elimination, are necessary for the performance of our activities. We process personal data, such as:
Information about data subject interactions, such as requests:
– Related to health, as applicable (Health, safety, and regulatory compliance).
Personal data may be shared with partner companies to enable our activities, including:
This sharing occurs only when necessary for the execution of our services, always respecting current legislation and adopting appropriate security measures. In addition, we may process and share your personal data to comply with other legal obligations, such as:
Your main rights as a personal data subject are:
The exercise of your rights is free of charge and JUMIL will evaluate the possibility of immediate fulfillment, and if it is not possible, you will be informed of the reasons or the necessary periods. You can exercise your rights through the link: https://app.podium.com.br/forms/0aae3ba7-eff8-4ece-a2cf-e75f4adbd8ef (Clicking here)
Jumil uses security protocols to preserve data privacy using technical and administrative measures.
To keep your personal data protected and secure, under no circumstances should your login and password be shared with third parties. In addition, when accessing your registration page, especially on public computers, make sure that you have logged out of your account to prevent unauthorized persons from accessing and using the information without your knowledge.
Our after-sales policy is fully related to digital channels, and contact by e-mail and cell phone is possible, be aware of any request for documentation that may deviate from the JUMIL customer service standard, if you have any questions do not forward information and contact us (clicking here) Contact Us – Jumil – direct this link = https://jumil.com.br/fale-conosco/
All processing, including storage, follows security standards applicable to the case. And personal data will be eliminated when they have fulfilled the purpose(s) for which they were collected, subject to applicable retention schedules and rules for termination of processing, elimination, and data conservation hypotheses, following the relevant legislation.
Finally, another purpose is the management of our website which involves the use of cookies, which will be discussed below.
What are Cookies?
Cookies are small text files used to store small pieces of information on your device, this occurs when the website is loaded on your browser, having the function of assisting in the correct operation of the platform and ensuring security and a better experience.
How do we use Cookies?
When accessing the JUMIL website, some information may be collected automatically, such as location data and accessed areas of the website, which can be used to offer personalized content such as, for example, targeted regional campaigns, generate statistical reports (through Google Analytics), and third-party cookies to complement these statistics.
When using strictly necessary cookies, based on the legal hypothesis of legitimate interest, these cannot be deactivated in our systems. Cookies allow essential functionalities for the provision of services, such as security and identity verification.
When we use performance and third-party cookies (which are optional), they come disabled by default. Optional cookies depend on your consent for use and aim to improve the website. Third-party cookies depend on services offered, such as improving usability and facilitating content sharing on social networks.
How can I control Cookie preferences?
On the website, settings can be made in the cookie banner, or modified at any time, in the advanced cookie settings icon, located in the icon in the lower-left corner of the screen.
Browsers offer different ways of methods to block or delete Cookies used by websites.
Information on Cookies used for social media use
Jumil incorporates videos and other media files from Facebook, Youtube, and Google. The user can search for more information about the cookies used by these social networks and how personal data is processed by them. Below are links to access the Privacy Policies of each social network:
Facebook – https://www.facebook.com/policies/cookies;
Youtube – https://policies.google.com/privacy?hl=pt-BR&gl=pt;
Google – https://policies.google.com/technologies/cookies?hl=pt;
Instagram – https://privacycenter.instagram.com/policies/cookies/;
Linkedin – https://br.linkedin.com/legal/cookie-policy?trk=homepage-basic_footer-cookie-poliey;
Cookie settings in the browser
To manage cookies, one of the alternatives is the browser configuration. Tutorials on the topic in the links below:
Although they are necessary, you can block cookies directly in your browser, however, this may compromise your experience and impair the functioning of the website.
The Data Protection Officer, DPO Giovana Fabiano, and the Substitute Data Protection Officer, Diony Mercedes da Silva, are the responsibles chosen by JUMIL to act as a communication channel between the controller, the data subjects, and the National Data Protection Authority (ANPD).
Any questions about data protection or the provision of data may be sent via e-mail to privacidade@jumil.com.br.
This policy will be governed, interpreted, and executed in accordance with current legislation, especially Law No. 13,709/2018 General Data Protection Law – LGPD, with the forum of JUMIL's domicile being competent.
Jumil has been expanding and offering its product to foreign trade, and each contract will be evaluated according to the needs of the parties.
Last update on 05/14/2025.
This Cookies policy explains what their function is and how they are used, what information is collected, and how to use the Cookie preference, through which you can, at any time, change or withdraw your consent through Cookies.
Your consent applies to the domain jumil.com.br
What are Cookies?
They are small text files used to store small pieces of information on your device, this occurs when the website is loaded on your browser, having the function of assisting in the correct operation of the platform and ensuring security and a better experience.
How do we use Cookies?
We use first-party Cookies, which are necessary for the correct functioning of the website, in which they do not collect any of your personal data.
Third-party Cookies understand the performance of our website, provide advertisements that are relevant to you for a better user experience.
How can I control Cookie preferences?
You can manage your preferences in the settings, enabling or disabling Cookie categories in the pop-up according to your preferences.
The preference can be changed by clicking on the “Privacy and Cookies Policy” tab, appearing the consent notice again, allowing new changes to be made.
Several browsers offer different ways of methods to block or delete Cookies used by websites.
Information on Cookies used for social media use
Jumil incorporates videos and other media files from Facebook, Youtube, and Google. The user can search for more information about the cookies used by these social networks and how personal data is processed by them. Below are links to access the Privacy Policies of each social network.
Facebook – https://www.facebook.com/policies/cookies
Youtube – https://policies.google.com/privacy?hl=pt-BR&gl=pt
Google – https://policies.google.com/technologies/cookies?hl=pt
Instagram – https://privacycenter.instagram.com/policies/cookies/
Linkedin – https://br.linkedin.com/legal/cookie-policy?trk=homepage-basic_footer-cookie-policy
