Jumil After-Sales Service: Support You Can Count On

Discover the Features
of Our App

  •  One-click maintenance—find the authorized service provider nearest to you.
  •  Easy to use.
  •  Fast service.
  •  Less downtime in the field.

 

Frequently Asked Questions

What should I do if I have a problem with a product?

Whenever you need service or replacement parts, please contact one of our authorized dealers or service providers. We are ready to assist you with a trained and experienced team.

Click the link below, enter your ZIP code, and the system will provide information about the nearest Jumil partners:

Click Here!

Is there a training program for agricultural equipment operators?

Yes, we offer the following training programs:

  1. TECHNICAL PRODUCT DELIVERY: When you purchase a Jumil machine, you’ll receive a completely free course on operating and adjusting your planter, which will be conducted after final assembly at your farm. This technical delivery must be scheduled with your dealer or directly with our team through the sales contact for your machine.
  2. MACHINE OPERATOR TRAINING COURSE: You can purchase this service directly from Jumil at any time. Please check availability and schedule your training with us using the contact information below:

JM SERVICES PHONE: +55 16 3660 – 1015

How can I find an authorized Jumil dealer in my area?

To find the nearest dealers, simply visit the link below and fill in the city and state fields. The platform will provide a list of the nearest dealers.

Click Here!

Does Jumil offer any training programs for operators of its equipment?

In addition to courses for machine operators, we conduct on-site training at our Jumil factory throughout the year, as well as regional training sessions according to our annual schedule. We also make the Jumil distance learning platform available to our authorized dealers and service providers. Please contact us to request access.

Can I order replacement parts directly from the Jumil website?

Yes, visit our online store at:

https://loja.jumil.com.br/

Does Jumil offer support for international customers?

Yes, please contact our team directly for any inquiries at the following phone numbers:

+55 16 3660 – 1031 | +55 16 3660 – 1018

Technical Questions

What are the correct flow rates for each hydraulic control?

We have several types of motors and hydraulic controls that require a direct flow supply from the tractor, which are:

1) TURBINE WITH HYDRAULIC MOTOR – required flow rate: 25–35 liters per minute;

2) POWER BOX – flow rate of 18 liters per minute.

3) LIFT SOLENOID BLOCK – at least 60 liters to 100 liters; if possible, connect it to the tractor’s priority control.

4) FERTILIZER AND SEED HYDRAULIC MOTOR – flow rate of 60 liters per minute.

What types of quick-connect nipples for tractor hitches come standard from the factory?

The connection nipples are supplied according to the tractor’s make and model. The options may include:

NIPPLE 1 – MALE PRESSURE CONNECTOR (LIFT, TURBOCHARGER, ENGINES, POWER BOX, 1/2" SOLENOIDS).

NIPPLE 2 – FEMALE CONNECTOR (1-INCH PRESSURE RETURN).

NIPPLE 3 – MALE CONNECTOR (1/2-INCH MACHINE DRAIN).

How can you identify hoses that are installed with reversed flow (pressure and return)?

First, you’ll need to identify the direction of rotation of the hydraulic motor. If it isn’t marked on the part, it will always be from the larger-diameter connection to the smaller one. Once identified, follow the hoses to the connection; the pressure should enter the larger-diameter connection—that is, in the direction of the motor’s rotation.

How do you measure fluid flow using a flowmeter?

First, connect the flowmeter hoses to the points to be measured. Next, install the pressure sensors and magnetic flow sensors, connect the cables to the analyzer, and take readings during a simulated operation.

How do you change the direction of rotation of a hydraulic motor?

You cannot change the direction of rotation of a hydraulic motor by reversing the hoses; instead, you must turn the directional valve. Turn the valve 90 degrees, and the direction of rotation will change.

How can you tell if a hydraulic oil leak is caused by a damaged seal or the piston rod?

Once you have confirmed a hydraulic oil leak at the seal/rod junction, check the condition of the rod. It must be perfectly smooth, with no damage or blemishes on the chrome plating, and straight, to ensure a proper seal.

What is a check valve, and how does it work?

A check valve—also known as a non-return valve or one-way valve—is a component designed to allow fluid to flow in only one direction, thereby protecting the system by preventing the liquid from flowing back upstream of the valve.

How do you properly install quick-connect nipples on a tractor?

Pay close attention to the measurements and recommendations regarding thread type, pitch, and materials as described in your tractor’s manual. Always use thread sealant, taking care to ensure the required tightening torque and avoid damaging the parts.

How can you identify problems or excessive wear in tractor oil?

When changing the tractor’s oil, always follow the manufacturer’s recommendations; however, some signs that it’s time to change the oil include:

– The oil is muddy, darkened, and dirty;
– The presence of residue in the reservoir;
– Foaming in the oil (indicating contamination with air);
– A milky appearance (indicating water contamination).

How do you adjust the pressure of the air springs?

The standard Jumil compressor has a manual regulator on the left side. To open the airflow, turn the regulator clockwise to set the desired pressure between 1 and 4 BAR.

What is the ideal pressure for the pneumatic springs when planting?

The ideal pressure for planting in sandy soil is 1.5 BAR; for stiffer soils, this value can range from 2.5 to 4 BAR. It is important to always perform a functional test by measuring the quality of the soil mixture produced by the planter, without using the seed cover.

What is the capacity of a turbine with a Jumil hydraulic motor?

A turbine with a Jumil hydraulic motor is capable of powering:
– Conventional turbine – up to 17 lines per unit.
– Invicta turbine – up to 20 lines per unit.

What is the ideal working (vacuum) flow rate for a hydraulic turbine?

The ideal working flow rate ranges from 50 to 60 millibars, depending on the seed conditions.

How can you tell if the pneumatic distribution system has leaks or damaged connections?

Leaks and damage to connections will cause the system to lose pressure. It is normal for the compressor to cycle 3 to 4 times during a standard operation; if this occurs more frequently, it may be a sign of pressure loss due to leaks.

How can you ensure that the vacuum system in the seed distributor operates efficiently?

The proper operation of the distributor depends on a good vacuum, so always check the condition of the rubber seals, the connections at the nozzles, and for any leaks or pressure drops in the systems. Cleaning and preventive maintenance of these components are essential for successful planting.

What preventive maintenance should I perform on my pneumatic distribution system?

Check the condition of the pneumatic hose couplings, inspect the integrity of the rubber air boots on the pneumatic springs, and always drain the water from the air compressor filter.

How can I ensure that the compressor on my attachment is working properly?

By preventing pressure loss due to air leaks in the system, always draining the condensed water from the compressor filter, and ensuring that all components and connections are in good condition.

Does my pneumatic system require an electrical power supply to operate?

Yes, it requires a 12-volt power supply.

How much will my tractor's diesel fuel consumption increase if I use a pneumatic system?

The pneumatic system will not significantly increase your tractor's diesel fuel consumption.

How can you tell if a fuse in the electronic system has blown?

Whenever there is a communication failure between the modules and the display, it may be a sign that a fuse has blown.

How can you identify broken electronic cables and locate the point of breakage?

By conducting a thorough inspection of the cable, testing for continuity in the sections of interest, and narrowing down the section until the exact point of failure is identified.

What are the standard seed sensors for my equipment?

The standard sensors approved by Jumil are: DICKEY JHON SENSOR, SAFRA MAX SENSOR, PRO SOLUX SENSOR, and WAVE VISION SENSOR.

How can you identify broken or loose connectors?

Intermittent or continuous malfunctions may be caused by broken or loose connections. Whenever your equipment experiences malfunctions in the seed lines, fertilizer or seed motors, lift sensor, or GPS antenna, check the connections and perform a functional test.

What voltage is required to power the electronic system of my equipment?

The following is required:

1) 12 Volts for: EASYTECH, PM400, MP36, BOSCH, PRECISION PLATING, J’ASSY, and EASYTECH ELETRIC systems.

2) 24 volts for: BOSCH and EASYTECH ELETRIC motors.

How do I check if the seed sensor is working properly?

If the display does not detect the seed sensor or if it is measuring incorrectly, this may indicate a total or partial blockage, or even that the sensor has burned out. Perform a visual inspection inside the seed tube using adequate lighting.

How do I find out which version of the software is installed on my monitor?

Go to your system settings, and you'll find an icon that shows your operating system version.

How do I find out which version of the software is installed on my monitor?

Go to your system settings, and you'll find an icon that shows your operating system version.

How do I update the software version on my monitor?

Contact an authorized technician and request a software update whenever necessary.

How can you identify a short circuit in an electrical distribution system?

Signs that your system may have a short circuit include: frequent blown fuses, overheating of electrical cables, or relays tripping.

What are the main electronic components of the systems, and what are their functions?

DISPLAY – FULL CONTROL OF THE MACHINE. MODULES – CONTROL OF SEED SENSOR, LIFT, SOLENOIDS, ENCODER, GPS ANTENNA. ENCODER – RPM AND CONTROL OF HYDRAULIC MOTORS

How do I choose the cutting disc that's best suited for my crop?

How do you calculate the line marker?

1) Number of rows (example: 9 rows)
2) Add 1 to the previous value: 9 + 1 = 10
3) Multiply by the spacing (example: 0.50 cm) – 10 × 50 cm = 500 cm or 5 m
4) Measure the front track width of the tractor (center to center) (example: 1.86 m or 186 cm)
5) Calculate the difference between the value from step 3 and the value from step 4, i.e., 5 m – 1.86 m = 3.14 m
6) Divide the value from step 5 by 2, e.g., 3.14 ÷ 2 = 1.57 m

The value of 1.57 m will be used for each side

What is the required tractor power by planting system type?

DOUBLE DISC 10 TO 12CV PER ROW

FURROWING MACHINE 12 TO 15CV PER ROW

SUGAR CANE FURROWING MACHINE 20 TO 25CV PER ROW

How much graphite should I add to the seed?

The recommended amount is 3 to 5 grams of graphite per kilogram of seed.